Dealer Support Services
PARTNERS IN SUCCESS
Keystone RV Company offers a series of tools to help our dealers operate efficiently, serve customers confidently, and grow your business effortlessly. Learn more about the services that we offer to dealers in Keystone Nation.
IGNITE™ Sales
Sales Training, Rewards & Recognition Portal
The Keystone IGNITE™ Sales Portal is a training, reward, and recognition program developed specifically for KRV dealer sales professionals. This program is designed to put enhanced product information, powerful selling tools, and world-class training content in the palm of your hand—literally. To connect with the Ignite support team, simply email ignite@keystonerv.com.
IGNITE™ MARKETING RESOURCES
Downloadable imagery, video, graphics and POP materials for print and digital marketing.
Dealers can access a full Dropbox library of professionally produced marketing assets, including floorplan drawings and pre-designed show and showroom signage to help you market Keystone products.
KEY CONNECT LEAD SERVICES
Connecting Shoppers To Dealers
The Key Connect team introduces shoppers to dealers in their area to connect with your team, tour the products and make their purchase. Shopper details are sent to your dealership via email or by directly integrating with one of many supported CRM systems.
KEY EXPRESS
Your one-stop portal for Keystone Customer Service
Keystone’s comprehensive dealer portal featuring our industry-leading parts catalog with images of over 150,000 components, easy parts ordering, warranty authorizations, claims processing and more. Key Express is supported by Keystone’s legendary turnaround of parts orders, with an average on 93% of ordered parts in-stock and available for rapid shipment. Call Key Express Helpline: 844-318-8782
Tech's Digital Toolbox
Resources and Step-By-Step Instructions for Dealer Service Techs
Technical service support app featuring troubleshooting and how-to videos, product manuals, installation instructions, recalls and more. Simply scan with your smartphone to download.
Dealer Merch Store
Score Some Fresh KRV Threads
Co-branded apparel and other gear for you and your team.
PARTS STOCKING PROGRAM
Increase service turns and customer satisfaction by stocking your most commonly used Keystone parts. The stocking program offers discounted pricing, free freight and guaranteed buybacks of unused inventory. For details see Key Express or talk with your DSM.
